Best Western Capistrano Inn - San Juan Capistrano

27174 Ortega Highway, San Juan Capistrano, CA, United States, 92675-2702show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  38 reviews
Overview

The pleasant Best Western Capistrano Inn offers a non-smoking accommodation in the center of San Juan Capistrano. The hotel opened its doors in 1984 and was remodeled in 2001.

Best Western Capistrano Inn lies 42 km away from Disney California Adventure. Nestled in the historic district and 1 km from the city center.

Such shopping places as gift shops and a mall are a few steps from the property.

The hotel lies within a 5-minute walk of San Juan Capistrano Amtrak train station. 30 km to John Wayne airport.

Rooms

Best Western Capistrano Inn has 108 guestrooms appointed with climate control, Wi-Fi, cable TV with on-demand movies, pay TV and a safe and provides ideal lodging in San Juan Capistrano. Best Western Capistrano Inn offers rooms with the valley view. Guests can make use of a shower, a hairdryer and free toiletries.

Eat & Drink

A business area features Las Golondrinas and Cloud 9 Bakery within 200 meters of the venue.

Services

The hotel offers computers, a business centre and a meeting room together with service-minded staff.

Relax

Leisure facilities include an outdoor swimming pool, a tennis court and a golf course. There are a gym and a fitness center provided at Best Western Capistrano Inn.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   108.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Cafe

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Laundry
  • Wake up service
  • Newspaper service

Dining

  • Full american breakfast
  • Continental breakfast
  • Restaurant
  • Cafe
  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Spa & wellness centre
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Las GolondrinasLas Golondrinas600 ft27124 Paseo Espada
Cloud 9 BakeryCloud 9 Bakery900 ft31654 Rancho Viejo Road
Bravo BurgersBravo Burgers1000 ft31722 Rancho Viejo Rd
Tannins Restaurant and Wine BarTannins Restaurant and Wine Bar1100 ft27211 Ortega Highway Unit C
Bad To The BoneBad To The Bone1200 ft
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Marbella Country ClubMarbella Country Club4600 ft
The Coach House Concert HallThe Coach House Concert Hall1.6 mi
Doheny State BeachDoheny State Beach3.2 miDel Obispo and Pacific Coast Highway, Dana Point
1,000 Steps Beach1,000 Steps Beach4.8 miNinth Ave and Pacific Coast Hwy, Laguna Beach
San Onofre State BeachSan Onofre State Beach5.2 mi San Clemente, CA
Aliso Beach ParkAliso Beach Park5.6 mi31131 S. Pacific Coast Hwy., Laguna Beach
San Clemente PierSan Clemente Pier6.1 miDel Mar Street
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Getting around
Airports
John Wayne (SNA)16.9 mi
Fraser Island (OKB)26.4 mi
Train
San Juan Capistrano Amtrak2300 ft
Laguna Niguel Amtrak3.7 mi
Bus
Bus stop1000 ft
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Reviews
7.0
Very goodBased on  38  reviews

Rating by category:

10.0
Location
8.0
Rooms
  • 6.2
    Good

    Room was large and quite. Breakfast staff accommodating. Front desk staff helpful re: wifi connection. Plenty of bath towels.

    Carpeting was VERY dirty, actually it was sticky! Lighting throughout the room was poor. Only 2 of the 3 light fixtures above wash basin area had bulbs. Correction of these issues and price reduction would intice us to return and refer others to this Best Western facility.

  • 7.4
    Very good

    Having a balcony and breakfast

    Need longer hours for the hot tub

  • 9.2
    Superb

    I liked the staff the pool the breakfast the room with balcony and the location

    The price

  • 9.6
    Exceptional

    Great location, my room was clean and comfortable, had everything I needed....staff was very personable. My dog was comfortable :)!!!

    The breakfast was not one's choice if you're into healthier food, but there are plenty of options nearby.

  • 8.8
    Superb

    Convenient to freeway and local attractions. Helpful staff, comfortable rooms.

    Shower didn't function well. Entrance not well marked at night.

  • 10.0
    Exceptional

    It was just right off the freeway, close to shopping and beach! :-)

  • 2.8
    Guest rating

    The bed was comfortable

    There were guest partying above us and next door to us. They all stood outside smoking. The guests next door actually left there door open while drinking. My 22 year old daughter and I felt very uneasy. Drinking heavy and smoking every. Loud loud music, Rap music, gangster feel guys. I actually felt almost in danger. I did not make a complaint at the time, but during checkout, I did. I spent 600. dollars going to a place that was not managed properly. Very frustrating

  • 10.0
    Exceptional

    Loved the proximity to the venue we needed to get to!

  • 4.6
    Guest rating

    The location on the highway side was very noisy. The Air Conditioning didn't work and neither did the TV.

  • 3.8
    Guest rating

    Not much our room was next to the laundry Room and there was baskets of sheets those Big carts atleast 3 sheets hanging out of basket Really tacky I didn't like anything except free breakfast . I m sorry but you need to know

    I told you in the above question

  • 9.6
    Exceptional

    Easy access from freeway.

    Where is the pool and Jacuzzi?

  • 8.2
    Fabulous

    Private patios

    Road construction out front and they say they have a Jacuzzi but it's so small you can barely get into it

  • 7.4
    Very good

    Easy to get checked in and out

    Did not have a remote for TV and could not use it consequently except for the Weather Channel...front desk was unresponsive and not helpful with resolving issue. Had to call several times and finally got a response saying nothing could be done.

  • 10.0
    Exceptional

    Our room was lovely, spacious , and clean. I had hoped for an upper floor room, which unfortunately wasn't available. But,due to the hotel's situation on a slope, I found that our balcony overlooked a stand of trees which also served as a privacy screen.

  • 7.8
    Fabulous

    Check-in was efficient. The room was clean and modern. I read that others complained of freeway noise, but my room was interior and noise wasn't a problem (except for a loud, inconsiderate diesel truck that started-up around 6am).

    A preferential complaint: The mattress was very hard for my comfort. Not a reflection of the property, but - highway construction at the entrance to the property could cause some inconvenience when leaving as traffic may back-up.

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Highlights
7
Very goodBased on  38 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
John Wayne (SNA)16.9 mi
Fraser Island (OKB)26.4 mi
Train
San Juan Capistrano Amtrak2300 ft
Laguna Niguel Amtrak3.7 mi
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room